Policies

Northern Tool + Equipment believes strongly in supporting worthwhile organizations, charities and community events. To show our support, we contribute annually to several non-profit agencies as well many specific events in numerous communities around the USA. Additionally, we contribute to many worthy causes brought to our attention by our employees. While we would like to show our support to all who request it, we have budgeted guidelines to which we must adhere.

Join our free affiliate program and earn cash by promoting our brand and products on your site.

Northern currently collects sales tax on purchases shipped to Florida, Georgia, Iowa, Minnesota, North Carolina, North Dakota, South Carolina, Tennessee, Texas, Virginia and Wisconsin. If you have a valid tax-exemption claim, you must send us a properly completed exemption certificate before ordering.

Important points to remember:

• Please make sure all required fields are completed including the type of exemption you are claiming. Incomplete forms will not be accepted.
• A copy of your business sales tax permit is not an acceptable substitute for the state-approved form.
• If you are purchasing items for your own use, we cannot accept a resale exemption certificate. You must pay sales tax on these items.
• Farmers - please note that some states do not allow agricultural exemptions for many of the items Northern Tool + Equipment sells. Please consult your tax advisor before submitting an exemption certificate.

For your convenience, blank copies of the state forms are attached below:

Florida

FL - Power Farm Equipment

Iowa

IA - Ag, Direct Pay, Govt, Resale

Georgia

GA - Direct Pay, Govt, Mfg, Resale

Minnesota

MN - Ag, Direct pay, Exempt org, Govt (fed only), Resale

North Carolina

NC - Ag, Direct Pay, Govt, Mfg, Resale

North Dakota

ND - Resale

ND - Processing

South Carolina

SC - Ag

SC - Govt (fed only), Mfg

SC - Resale only

Tennessee

TN - Ag

TN - Govt

TN - Resale only

Texas

TX - Ag, Govt

TX - Resale only

Virginia

VA - Ag only

VA - Govt only

VA - Resale only

Wisconsin

WI - Ag, Govt, Mfg, Resale

Please complete the correct form for the exemption you are claiming and fax to: (952) 894-4714 or mail to: Northern Tool + Equipment, Attn: Tax, P.O. Box 1219, Burnsville, MN 55337.

Products not manufactured by Northern are warranted by the manufacturer. Call the nearest service center if you have any questions on merchandise care. Neither Northern nor the manufacturer may be held responsible for customer misuse of merchandise. If you call or write about defective merchandise, we must have the invoice number of the item. Log splitter hydraulic components carry a one-year warranty. The balance of the machine has a 90-day warranty. The engines used in go-karts and mini-bikes carry a 90-day warranty. Other engines carry a one-year warranty. Warranties do not cover cylinders with bent shafts. For repairs within these warranty periods, please contact the service center nearest you.

Please read our Terms and Conditions page. By accessing this site you accept these terms of use.

Northern does not in any way warrant that you, the buyer, can lawfully purchase, possess, carry or use air rifles or pistols, blackpowder items, crossbows, slingshots, blowguns, knives or any other item which you may order, under any applicable state and/or local laws. You as buyer, warrant that you have checked those laws, that you are of legal age to purchase these items and that you are not under any legal disability which would in any way affect your ability to lawfully purchase them.

We want you to be pleased with your order. If you are not satisfied, call or write to us within 30 days for authorization to return or exchange your merchandise. See the Return and Exchange Form for details.

If within 30 days of your online purchase at NorthernTool.com, you find the identical product nationally advertised for less by one of our competitors, we will refund to you 110% of the difference! Nationally advertised low prices found online must be printed out completely with proof of competitor's name and the offer's expiration date clearly visible. To receive your refund, please mail a copy of the advertisement with the offer's expiration date visible, together with a copy of your invoice to: Northern Tool + Equipment Co., Ecommerce Marketing, P.O. Box 1499, Burnsville, MN 55337-0499. Valid on retail price of item only, not on shipping and/or handling charges. No close-outs, misprints, or liquidations. Also, not valid on Member Club pricing, or on items that have Free Shipping. Item must be identical make and model#.

Checks received with orders will be deposited upon receipt. We reserve the right to verify funds with your bank before shipping which may cause a delay of up to ten (10) business days. There is a $20 service charge for all returned checks.All orders are processed assuming they will be shipped complete. However, backorders do occur; these items will be shipped as we receive them. All Non-truck orders paid by credit card will be charged when the order has shipped.

• We accept the following credit cards: Northern Power Card, Northern Net 30 Card, Visa, MasterCard, Discover, American Express, SmartPay.
• Purchase orders are accepted via our 24-hour, toll-free sales line at 1-800-221-0516.
• C.O.D. orders are not offered.

Please contact a manufacturer-authorized service center near you.

We care about online order security. Shopping at NorthernTool.com is safe and secure, however, we offer the option of calling in your credit card information on our payment screen. If at any time you feel uncomfortable providing personal information online, please feel free to call one of our sales representatives at 1-800-221-0516.